Frequently Asked Questions
Welcome to the Mid Valley Drain FAQ page! We've compiled some of the most common questions we receive about our drain services in the Jefferson and Salem areas. If you don't see your question answered here, please don't hesitate to reach out to us directly for a free estimate!
General Questions About Mid Valley Drain:
What areas do you serve?
We proudly serve homeowners and businesses in the Jefferson and Salem areas with our comprehensive drain services.
Are you a licensed and insured plumbing company?
Yes, Mid Valley Drain is a licensed, insured, and bonded drain company. This ensures your peace of mind knowing that your property is in good hands.
What makes Mid Valley Drain different from larger plumbing companies?
At Mid Valley Drain, you'll work directly with the owner on every project. This allows for personalized service, prompt attention to your concerns, and ensures the highest standards of workmanship.
Do you offer free estimates?
Yes, we offer free estimates on our residential drain cleaning services. Contact us today to get yours!
Do you offer any discounts for new customers?
Yes! As a token of our appreciation, we offer a 10% discount on our services for first-time customers.
Questions About Drain Cleaning Services:
What are the signs that I need professional drain cleaning?
Common signs include slow drains, foul odors coming from drains, frequent clogs, gurgling sounds, standing water in sinks or showers, and backups.
What types of drain cleaning services do you offer?
We offer comprehensive drain cleaning services, including residential drain cleaning and hydro jetting for more stubborn blockages.
What is hydro jetting and what are its benefits?
Hydro jetting is a powerful drain cleaning method that uses high-pressure water to blast away years of built-up grease, grime, and debris from your pipes. Benefits include improved water flow, thorough cleaning, prevention of future blockages, and increased longevity of your pipes.
Do you offer emergency drain cleaning services?
Yes, please contact us to inquire about our 24/7 emergency drain cleaning services.
Questions About Sewer Repair Services:
What are some common sewer problems you can fix?
Our sewer and drain specialists can tackle various issues, including cracked or broken sewer lines, clogged or blocked sewer lines, corroded sewer pipes, and problems causing standing water.
Why is it important to address sewer problems quickly?
Sewer problems can disrupt your daily life and lead to costly and inconvenient disruptions if left unresolved. Prompt repair can prevent further damage and expense.
Questions About Septic Repair Services:
What types of septic repair services do you offer?
Our comprehensive septic repair services include septic tank pumping and cleaning, leach field repairs, septic tank lid replacements, pipe repairs and replacements, and septic system inspections.
Why is regular septic maintenance important?
Regular maintenance helps ensure your septic system is working efficiently and effectively, preventing minor issues from becoming major, costly problems.
Questions About Toilet Repair Services:
What are some common toilet problems you can fix?
Our experienced technicians can handle various toilet issues, including running toilets, clogs and blockages, leaky toilets, weak flushes, and broken tanks or bowls.
Why should I hire a professional for toilet repair?
A malfunctioning toilet can disrupt your daily routine. Our experts can quickly diagnose the root of the problem and provide effective repairs to restore proper function.
Questions About French Drain Services:
What is a French drain and why is it important?
A French drain is an essential solution for managing water flow and preventing water damage around your property by redirecting surface and subsurface water away from your home's foundation.
What French drain services do you offer?
Our French drain services include French drain repair, French drain installation, and French drain replacement.
How can a French drain protect my property?
By effectively managing water flow, a French drain helps prevent issues associated with standing water and poor drainage, such as foundation damage, basement flooding, and soil erosion.